Information for university-owned end-point devices, including laptops, desktops, mobile devices and related peripherals. Includes recommended hardware details.
UofL ITS manages user accounts and devices through Active Directory. Services include account creation, password management, device enrollment and access control for university systems.
UofL ITS recommends standard configurations for desktops and devices to streamline support, deployment and security. Standardization ensures compatibility and efficient management.
UofL ITS provides support for desktops, laptops, tablets and mobile devices. Services include troubleshooting, software installation, virus protection and remote assistance for university-owned equipment.
UofL ITS offers desktop support through Service Level Agreements (SLA) for departments. SLA coverage includes lifecycle support, imaging, antivirus, file share management and hardware purchasing.
UofL sets minimum hardware standards for desktops, laptops and tablets. ITS provides purchasing assistance and recommendations for university and personal devices.
UofL follows specific procedures for purchasing technology, including hardware and software. ITS and Procurement Services provide guidance, vendor options and compliance with university policies.
UofL requires proper procedures for transferring ownership of devices and assets between departments. Asset management ensures accountability and compliance.