Change Asset Ownership: How to Transfer Device Ownership at UofL

Before You Begin

Identify the asset to be transferred and the receiving department.
Review university asset management policies.

Objective or Task

Learn how to transfer device ownership and update inventory records.

Instructions

Request Asset Transfer

  • Contact Inventory Control or submit a request via Asset Management.
  • Provide asset details, department IDs and authorization.

Update Inventory Records

  • Ensure the Inventory Coordinator verifies and submits the updated inventory report.
  • Only Inventory Control is authorized to make changes in the Asset Management Database.

Outcome

After completing these steps, device ownership will be transferred and inventory records updated.

Further Readings

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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