Cardbox

CardBox: How to Access and Use Cloud Storage

 

Before You Begin:

  • You need an active UofL user account.
  • Make sure you have your UofL username and password.
  • If you do not have a CardBox account request one through the Identity Management Portal.

Objective or Task:

Access CardBox and start storing, sharing and collaborating on files securely.

Instructions:

  1. Request a CardBox Account

    • Go to the Identity Management Portal.
    • Sign in with your UofL credentials.
    • Under Requests select Request Access.
    • Follow the four steps to request CardBox.
    • Wait for a confirmation email (usually within one business day).

  2. Log In to CardBox

  3. Create a New Folder

    • Click the New button.
    • Select Folder.
    • Enter a folder name.
    • (Optional) Add collaborators by entering their email addresses.
    • Click Create.

  4. Upload Files or Folders

    • Open the folder where you want to upload files.
    • Click the Upload button.
    • Choose Files or Folders.
    • Select files or folders from your computer and click Open.

  5. Share Files or Folders

    • Right-click the file or folder you want to share.
    • Select Share.
    • Choose to invite collaborators by email or generate a shared link.
    • Set permissions as needed.

  6. Access and Edit Files Anywhere

    • Download the Box Drive client for desktop access or use the mobile app.
    • Edit files directly in CardBox or sync changes from your device.

  7. Collaborate and Manage Files

    • Use comments, tasks and version control to work with your team.
    • Set notifications and manage folder properties as needed.

Outcome:

After following these steps you will have access to CardBox, be able to upload and organize files and collaborate securely with others at UofL or externally.

Further Readings:

Need Additional Help

Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

  • Monday through Thursday: 6:00am – 10:00pm
  • Friday: 6:00am – 5:00pm
  • Saturday: 7:00am – 5:00pm
  • Sunday: 10:00am – 10:00pm
  • University Holidays: 7:00am – 5:00pm
  • Closed on Thanksgiving, the day after Thanksgiving, and Christmas.

If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

Live Chat: Chat with the ITS HelpDesk during business hours.

Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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