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Add trusted email addresses to your safe senders list in Outlook on the Web to ensure important messages are not sent to your junk folder. This is helpful for receiving emails from specific senders without interruption.

ITS uses Office 365 email encryption, a message-encrypting tool built into Microsoft Office 365. Learn more about email encryption, including what encryption means and what it can do.

Email spam, also known as junk email, is unsolicited bulk messages sent through email.

Vulnerability management is the process of identifying, evaluating and remediating security risks in university systems and applications. UofL’s ITS Enterprise Security team operates a campus-wide vulnerability management program to protect data, systems and research from cyber threats.

Security awareness training helps UofL faculty, staff and students recognize cyber threats, follow university policies and protect university data. The ITS Enterprise Security team offers training sessions, phishing simulations and online resources to build a culture of security.

UofL blocks access to certain web pages to protect the university network and comply with security policies. If you encounter a “Web Page Blocked Per University Policy” message, it means the site is restricted due to security, compliance or risk concerns.

Phishing is a cyberattack that attempts to trick you into revealing sensitive information or clicking malicious links. UofL’s ITS Enterprise Security team monitors for phishing threats, educates the campus community and responds to incidents to protect university data and systems.

Sensitive data includes information regulated by laws such as HIPAA, FERPA, PCI, GLBA and university policies. Protecting sensitive data is essential for compliance, privacy and safeguarding university resources. ITS Enterprise Security provides guidance and tools to help you manage and secure sensitive information.

Encryption is a critical security control at UofL, protecting the confidentiality and integrity of university data in transit and at rest. ITS Enterprise Security monitors and enforces encryption standards for devices, applications and network communications to safeguard sensitive information and comply with regulatory requirements.

Firewall security modifications allow departments to request changes to existing firewall rules for enhanced protection or to meet new business requirements. All changes are reviewed to maintain campus-wide security.

Firewall exemptions allow specific systems or applications to bypass standard firewall restrictions for approved business needs. All exemptions are carefully reviewed to maintain campus security.

UofL protects its network using firewalls to block unauthorized access and secure university systems. Firewalls are managed by ITS Enterprise Security to maintain confidentiality, integrity and availability for campus resources.

HIPAA (Health Insurance Portability and Accountability Act) regulates the protection of health information at UofL. All faculty, staff and students who handle protected health information (PHI) must follow university policies and federal law to ensure confidentiality, integrity and availability of health data.

FERPA (Family Educational Rights and Privacy Act) is a federal law that protects the privacy of student education records at UofL. All faculty, staff and students who handle student data must follow university policies and federal law to ensure confidentiality and proper management of education records.

Junk or spam emails are unsolicited messages that clutter your inbox and may contain unwanted advertisements or irrelevant content. Reporting junk emails helps UofL ITS improve spam filtering and protect the university’s email system.