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Learn how to reset, change or unlock your University of Louisville account password using the Identity Management Portal. This guide is for anyone who needs secure access or is troubleshooting password issues. Managing your password protects your personal and institutional data.

Bitwarden is UofL’s recommended password management solution for securely storing, generating and sharing passwords. Using Bitwarden helps protect university accounts and sensitive data by enabling strong, unique passwords and secure credential management.

Vulnerability management is the process of identifying, evaluating and remediating security risks in university systems and applications. UofL’s ITS Enterprise Security team operates a campus-wide vulnerability management program to protect data, systems and research from cyber threats.

UofL requires proper procedures for transferring ownership of devices and assets between departments. Asset management ensures accountability and compliance.

UofL ITS manages user accounts and devices through Active Directory. Services include account creation, password management, device enrollment and access control for university systems.

A delegate can receive and respond email messages and meeting requests and responses for other mailboxes. Delegates can manage mailboxes, calendars and more based on the permissions they are assigned. This article details what Delegate Access does, what the different delegate permission levels are, and how to add and remove delegates from an account (as well as change delegate permissions).

Add a service account mailbox to your Outlook for easier management of service account email accounts. You must have delegate access before you can add the mailbox. These steps work for both the Outlook desktop application and Outlook on the Web.