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- Knowledge Base
- Administrative and Business
- Financial Management Systems
This article helps UofL faculty and staff access Workday Financials training resources. You will learn how to find guides, videos and support for financial tasks such as purchasing, expense reporting and budget management.
- Knowledge Base
- Administrative and Business
- Human Resource Systems
This article introduces WorkdayHR, the University of Louisville’s Human Resource System. WorkdayHR supports employee self-service, payroll, benefits, recruiting and more for faculty, staff and student workers.
- Knowledge Base
- Information Security
- Identity and Access (Accounts)
Learn how to reset, change or unlock your University of Louisville account password using the Identity Management Portal. This guide is for anyone who needs secure access or is troubleshooting password issues. Managing your password protects your personal and institutional data.
- Knowledge Base
- Communication and Collaboration
- Web Services
UofL manages its campus websites using Drupal and Plone content management systems (CMS), with Siteimprove for accessibility, quality assurance and analytics. All units are transitioning to Drupal for a modern, centralized web experience, while Plone remains supported for legacy sites. Siteimprove integrates with both CMS platforms to help editors maintain compliance and optimize content.
- Knowledge Base
- Communication and Collaboration
- Web Services
UofL’s Digital Asset Management (DAM) system and web analytics tools help departments manage media and optimize web content. The DAM provides centralized access to approved images, documents and videos for use in Drupal websites. Siteimprove and Google Analytics offer insights into accessibility, SEO and user engagement to improve site performance.
- Knowledge Base
- Information Security
- System Security
Bitwarden is UofL’s recommended password management solution for securely storing, generating and sharing passwords. Using Bitwarden helps protect university accounts and sensitive data by enabling strong, unique passwords and secure credential management.
- Knowledge Base
- Information Security
- System Security
Vulnerability management is the process of identifying, evaluating and remediating security risks in university systems and applications. UofL’s ITS Enterprise Security team operates a campus-wide vulnerability management program to protect data, systems and research from cyber threats.
- Knowledge Base
- Desktop, Devices and Printing
- Desktop & Mobile Devices
UofL requires proper procedures for transferring ownership of devices and assets between departments. Asset management ensures accountability and compliance.
- Knowledge Base
- Desktop, Devices and Printing
- Desktop & Mobile Devices
UofL ITS manages user accounts and devices through Active Directory. Services include account creation, password management, device enrollment and access control for university systems.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration
A delegate can receive and respond email messages and meeting requests and responses for other mailboxes. Delegates can manage mailboxes, calendars and more based on the permissions they are assigned. This article details what Delegate Access does, what the different delegate permission levels are, and how to add and remove delegates from an account (as well as change delegate permissions).
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration
Add a service account mailbox to your Outlook for easier management of service account email accounts. You must have delegate access before you can add the mailbox. These steps work for both the Outlook desktop application and Outlook on the Web.