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- Knowledge Base
- Administrative and Business
- Financial Management Systems
This article helps UofL faculty and staff access Workday Financials training resources. You will learn how to find guides, videos and support for financial tasks such as purchasing, expense reporting and budget management.
- Knowledge Base
- Communication and Collaboration
- Media and A/V
UofL provides AV and technology support for special events, including conferences, banquets and student activities. Services include equipment rental, setup and technical assistance.
- Knowledge Base
- Communication and Collaboration
- Media and A/V
UofL offers meeting technology support for in-person, hybrid and virtual meetings. Services include AV equipment, video conferencing and technical support for campus meeting spaces.
- Knowledge Base
- Communication and Collaboration
- Media and A/V
UofL’s ITS AV & Classroom Support team provides technical assistance for classroom technology including projectors, microphones, control panels and other instructional tools. Support is available for general classrooms, lecture halls and specialized teaching spaces across campus.
- Knowledge Base
- Teaching and Learning
- Academic Technology & Support
You can get help with classroom technology at UofL by contacting the right support team for your building. This guide explains how to find support, request help and what to expect. Faculty, staff and students who need technology assistance in classrooms should use these steps to resolve issues quickly.
- Knowledge Base
- Network (Wired and Wireless) and VPN
- Virtual Private Network (VPN)
Learn how to generate and collect GlobalProtect VPN client logs to help troubleshoot connectivity issues. This guide is for anyone using the University VPN service and explains how to gather logs for IT support.
- Knowledge Base
- Desktop, Devices and Printing
- Desktop & Mobile Devices
UofL ITS provides support for desktops, laptops, tablets and mobile devices. Services include troubleshooting, software installation, virus protection and remote assistance for university-owned equipment.
- Knowledge Base
- Desktop, Devices and Printing
- Desktop & Mobile Devices
UofL ITS offers desktop support through Service Level Agreements (SLA) for departments. SLA coverage includes lifecycle support, imaging, antivirus, file share management and hardware purchasing.
- Knowledge Base
- Desktop, Devices and Printing
- Desktop & Mobile Devices
UofL ITS recommends standard configurations for desktops and devices to streamline support, deployment and security. Standardization ensures compatibility and efficient management.