Email

This article explains how you can identify phishing and scam messages, avoid common traps and report suspicious emails using University of Louisville tools to protect your account and university data.

This FAQ article answers common questions about accessing, using, and managing your University of Louisville email account. It covers account activation, login, address book, contact groups and sending limits.

You can use the email archive feature in Outlook and Office 365 to store, search and manage older messages without filling up your main mailbox. This is helpful for keeping your inbox organized and meeting university retention requirements.

A delegate can receive and respond email messages and meeting requests and responses for other mailboxes. Delegates can manage mailboxes, calendars and more based on the permissions they are assigned. This article details what Delegate Access does, what the different delegate permission levels are, and how to add and remove delegates from an account (as well as change delegate permissions).

Email distribution groups must be created by ITS at the system level.

Encrypting your email in Outlook helps protect sensitive information by ensuring only intended recipients can read your message. Outlook offers several encryption options, including “Encrypt-Only,” “Do Not Forward,” and confidential settings.

Set up permanent email forwarding as a University of Louisville alum. After graduation, you can forward emails sent to your university address to a personal email account of your choice. This service is available to alumni who graduated in 1982 or later.

UofL provides Microsoft Office365 Outlook email accounts to all faculty, staff and students. The system offers secure communication, 50 GB inbox storage, spam filtering and integration with OneDrive, SharePoint and Teams. Email access is available via web, desktop and mobile, with options for alumni forwarding and archiving.

Add trusted email addresses to your safe senders list in Outlook to ensure important messages are not sent to your Junk folder. This is helpful for receiving emails from specific senders without interruption.

Add a service account mailbox to your Outlook for easier management of service account email accounts. You must have delegate access before you can add the mailbox. These steps work for both the Outlook desktop application and Outlook on the Web.

Set up your university email on your mobile device using the Outlook app or your device’s built-in mail app. These steps help you access your UofL email on the go.

The “Do Not Forward” feature in Outlook prevents recipients from forwarding, printing or copying the content of your email. This adds an extra layer of security for messages containing sensitive information by ensuring that only the original sender retains full permissions over the message and any replies and reduces the risk of unauthorized sharing.

UofL applies email sending limits to protect against spam, viruses and mass emailing threats. Knowing these limits helps you avoid sending errors and ensures your messages reach their recipients.

When you retire from the University of Louisville, you may be able to keep your UofL email account open or set up email forwarding, depending on your eligibility. This ensures you continue to receive important messages sent to your UofL address after retirement.

ListServs are email lists that can be created to email groups of people associated with the university. Listservs are a great way to send important emails to a group of people, notify a specific group of people of an event, share important information and more. Learn how to request a listserv and manage listserv members.