Email: Retirees

Before You Begin:

• Confirm your retiree status and eligibility:  Email UofL Human Resources .
• Have your UofL login credentials (userID (account) and password) ready.
• Know your preferred personal email address if you plan to set up forwarding.
• If you choose to sign up for email forwarding, once you sign up, your UofL email account is closed; and your email account (as well as any emails in your UofL inbox) cannot be recovered.
• Any emails in your UofL email inbox before you sign up for email forwarding are not forwarded to your personal email account after you sign up for email forwarding. Any emails in your UofL email inbox before you sign up for email forwarding are deleted and cannot be recovered.

Instructions:

1.  To check if your account has remained open

   • Log in to your UofL email at Outlook using your UofL login credentials.
   • If you are able to log in, you can continue to use your email as usual.

2. If You Need to Set Up Email Forwarding

   • Go to the Password and Account Management System.
   • Sign in with your UofL login credentials.
   • Navigate to My Profile > Profile > Email Forwarding.
   • Enter your preferred personal email address.
   • Confirm the forwarding address and save your changes.

3. Verify Forwarding

   • Send a test email to your UofL address and confirm it arrives at your personal email.

Further Reading:

• Frequently Asked Questions

Need Additional Help With Retiree Email?

• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help.  Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.