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- Knowledge Base
- Information Security
- Identity and Access Management
- Managing Service Accounts and Sponsored Accounts
Close a service account or sponsored account when it is no longer needed. Only the account owner or manager can request closure. You can either contact the ITS HelpDesk to close these accounts or close them using the Identity Access Management portal.
- Knowledge Base
- Information Security
- Identity and Access Management
- Requesting Access and Accounts
Request Blackboard access for sponsored users who are not university students or employees.
- Knowledge Base
- Information Security
- Identity and Access Management
- Requesting Access and Accounts
Request a sponsored account for individuals who are not university employees but need access for academic or business purposes. Sponsored accounts are for visiting academics, temporary instructors or third parties working with university departments. Only authorized staff can request these accounts through the self-service portal.
- Knowledge Base
- Information Security
- Identity and Access Management
- Managing Service Accounts and Sponsored Accounts
Renew your service or sponsored account using Identity Access Management portal to maintain access. Service accounts require renewal every 12 months, and sponsored accounts every 180 days. Only the owners and managers of these accounts can complete this process using their personal University account.
- Knowledge Base
- Information Security
- Identity and Access Management
- Managing Service Accounts and Sponsored Accounts
Change the owner of a service or sponsored account using the Identity Access Management portal if the current owner leaves or no longer manages the account. Only the current owner can complete this process. This change does not affect delegated email access for service accounts.
- Knowledge Base
- Information Security
- Identity and Access Management
- Managing Service Accounts and Sponsored Accounts
Use the Identity Access Management portal to add a UofL email to a sponsored account that has already been requested and created. Only the owner/manager of the sponsored account can add email to the sponsored account. UofL email for a sponsored account comes with a cost, which is charged to your department.
- Knowledge Base
- Network (Wired and Wireless) and VPN
- Wireless Networks - WiFI
Set up a sponsored guest account to provide extended wireless access for university visitors using the MyDevice portal. Only UofL faculty or administrative staff can sponsor guests.