Before You Begin:
- You must have access to your UofL email account.
- Encryption indicators may look different for UofL and non-UofL recipients.
Instructions:
From a UofL Entity to a UofL Entity
1. Preview the Message in Outlook
o Look for a red circle with a red horizontal line to the left of the message preview. This icon indicates the email is encrypted.
2. Read the Message
o When you open the email a notification will appear above the body of the message stating that the message is protected or encrypted.
From a UofL Entity to a Non-UofL Entity1.
1. Open the Encrypted Email
o The recipient will see a message indicating the email is encrypted and a Read the Message button.
2. Access the Encrypted Message
o Click Read the Message. A new browser window will open.
3. Sign In or Use a One-Time Passcode
o The recipient can choose to sign in with their email provider (e.g., Google, Yahoo) or select Sign in with a one-time passcode.
o If using a passcode the recipient will receive an email from Microsoft Office 365 Message Encryption with the subject line Your one-time passcode to view the message.
o Enter the 8-digit passcode from the email into the browser window and click Continue to view the encrypted message.
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