Email: How to Add a Safe Sender to Junk Email Options from O365 client

Before You Begin:

• You need access to Outlook or Office 365.
• Make sure you are signed in with your university email account.
• If you are not in Cached mode, you may see an extra prompt.

Instructions:

1. Open Outlook or Office 365.
2. Go to the Home menu.
3. Click Junk.
4. Select Junk E-mail Options.
5. If prompted and you are not in Cached mode, click OK to continue.
6. In the Junk E-mail Options window select the Safe Senders tab.
7. Click the Add… button.
8. Enter the email address you want to add (for example, PrintAnywhere@Louisville.DoNotReply.edu).
9. Click OK.
10. Click OK again to close the window.

Need Additional Help?

• ITS HelpDesk
• Submit a Ticket: Use the self-service portal to log requests.
• In-Person Support: Visit the iTechConnect during business hours for individual help.  Located on the lower level of the Miller Information Technology Center (MITC) - Belknap Campus.