Articles for our GlobalProtect Virtual Private Network (VPN) users. How-to set up access in a remote location or on a public network to securely connect to protected university resources not usually accessible off-campus.
The GlobalProtect VPN allows a user from a remote location, public network or Internet service, to securely connect to protected University resources that are not accessible off-campus, e.g., file servers, print servers, SQL servers, remote logins to computers. Using the VPN ensures that University resources are accessed in a secure manner.
Install the GlobalProtect VPN client on your Windows or Mac computer to securely access University resources from off campus. This process is for employees and students who need to connect to protected University systems remotely.
Install the GlobalProtect VPN app on your Android or iOS device to securely access University of Louisville resources from off campus. Use these steps to connect your mobile device to the university VPN.
Learn how to manually submit a Host Information Profile (HIP) report using the GlobalProtect VPN client. This guide is for anyone who can connect to the VPN but cannot access university resources, and explains how to resubmit your HIP report for troubleshooting.
Learn how to generate and collect GlobalProtect VPN client logs to help troubleshoot connectivity issues. This guide is for anyone using the University VPN service and explains how to gather logs for IT support.