Manually Submit GlobalProtect VPN HIP Report
Objective or Task:
Manually submit a GlobalProtect VPN client HIP report to the university VPN system.
Instructions:
1. Open the GlobalProtect VPN Client
- Go to the Windows system tray.
- Click the world globe icon for GlobalProtect VPN.
2. Access VPN Client Settings
- Click the three lines in the top right corner.
- Select Settings.
3. Resubmit the Host Information Profile (HIP) Report
- Click the Host Profile tab in the menu bar.
- Click the Resubmit Host Profile button.
Outcome:
You will have manually submitted a HIP report which may resolve issues accessing university resources through the VPN.
Need Additional Help
Contact the ITS HelpDesk: Call 502-852-7997 during business hours:
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Friday: 6:00am – 5:00pm
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In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.