IT Communications and Documentation

Development and delivery of IT communications related to IT services. Includes communications related to system changes, service offerings or service outages (planned or unplanned). Support documentation and materials as necessary in the service catalog and knowledge base.

Services (2)

Technology Support Documentation

Submit requests and alterations to our Knowledge Base catalog.

Implementation Communication Planning

For major technology projects and implementations that have community or university-wide impact, a comprehensive communication and marketing plan with various dates, types of communication/announcements and different audiences is required.