My Recently Visited Services
We provide a high-speed campus ethernet data network interconnecting university buildings on three campuses. The wired campus network provides faculty, staff and students the fastest and most secure access to campus servers, the Internet and our research networks. All campus wired network connections are switched, not shared, ensuring performance and reliability.
The installation and configuration of standard software, whether part of our Microsoft Office365 products, Adobe offerings or a user-specified product, is included in our support plans.
PeopleSoft Campus Solutions (CS) is the system of record for most academic administrative functions to manage the entire student lifecycle. It includes modules for admissions, enrollment, academic records, course scheduling, and financial aid. The system supports personalized student experiences and helps UofL maintain compliance with educational regulations.
University-affiliated faculty members, postdocs, students or research lab staff members can request accounts for access to powerful computing systems. All of the systems are administered by a team of specialized HPC system administrators and supported by a team of research computing consultants with experience in HPC software and database design, development and optimization.
Microsoft Outlook Email is provided to University of Louisville faculty, staff, and students for secure, reliable email communication through Microsoft 365. Outlook supports professional correspondence, calendar scheduling, and contact management, ensuring seamless integration with other university systems and collaboration tools.
AR/VR/XR/Simulation services provide immersive, interactive and simulated experiences that merge the digital and physical worlds. These services use Extended Reality (XR) as an umbrella term that encompasses Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR).
Do you have any other needs to train your community, but don’t know where to start? Let us help. We will work with you to design training that meets your expectations and clarifies complex cybersecurity concepts applying official university advice.
Consulting services about digital equity and accessibility remediation. Includes an audit to find issues in online platforms, applications and other digital content that prevent access to users with visual, auditory, physical or cognitive disabilities.
Support for Duo (UL2FCTR) system, UofL's two-factor authentication adds a second layer of security to all online accounts by requiring a second piece of information before you can log into a system.
Comprehensive management of CardBox, our unlimited, cloud storage solution through Box. Departmental folders and other collaboration services are available.
Aligning IT services with business goals, increasing efficiency, and enhancing user satisfaction through structured workflows and a customer-centric approach. Key practices include managing incidents, problems, scheduling changes, and service requests, often following established frameworks like ITIL.
Foundational to our OneIT strategy, governance, and enterprise architecture is redefining service excellence for our UofL community. This includes consulting services as we strive to ensure every customer benefits from the full spectrum of our technical abilities and together, drive mutual growth of our technology solutions.
Taking care of the University’s core business software applications are one of our key responsibilities. In addition to providing system administration and development support, ITS ensures the security, maintenance and proper storage of all the data generated with these various systems.
UofL's technical support remote-assistance tool, enabling technicians to troubleshoot issues, install software, and provide step-by-step guidance by sharing the user's screen.
Submit requests and alterations to our Knowledge Base catalog.
Workday Human Resources (HR) is a cloud-based solution designed to manage the full employee lifecycle, from recruitment and onboarding to performance and career development. It centralizes employee data, making it easier for HR teams to access and analyze workforce insights. The platform supports organizational planning, compensation management, and employee engagement tools.
OnBase is an enterprise information platform for document management, image capture, and creating a workflow to support the storage of official business records. If you need services, request a workflow or modify changes to a workflow, we can assist you.
Webex is the University of Louisville’s preferred telephone service. The Webex application can be used on a desktop, laptop, tablet or cellular device to make and receive phone calls using your UofL phone number. Webex calling allows encrypted calls from any location, whether on or off campus. Webex also allows self-service control over your phone settings including call forwarding, voicemail, do not disturb, blocking numbers and more.
We protect the university's network by using firewalls to block unauthorized access. Some approved exemptions are given to those who have need for a new firewall rule or changes to existing firewall rules. For systems needing additional protection, custom firewall rules can also be requested.
ITS Enterprise Security is in charge of the vulnerability management program. Vulnerability management support for systems and applications for colleges, departments and units on all campuses. A systematic review that encompasses assessment, prioritization, and remediation to reduce UofL's overall risk over time.
For major technology projects and implementations that have community or university-wide impact, a comprehensive communication and marketing plan with various dates, types of communication/announcements and different audiences is required.
With proven success building all types of applications, this team works with university research faculty and administrative units to explore how different digital platforms can achieve their desired results.
Request a consultation with our collaborative development team, which utilizes integrative design to implement digital solutions with available technology. Do you have an exceptional idea that requires customization?
Let us help you navigate the purchase of your next system or computing device. We work with approved vendors and can gather bid options based on your needs.