My Recently Visited Services
Microsoft Outlook Email is provided to University of Louisville faculty, staff and students for secure, reliable email communication through Microsoft 365. Outlook supports professional correspondence, calendar scheduling and contact management, ensuring seamless integration with other university systems and collaboration tools.
Canon provides the University of Louisville's print and mail services, managing public and departmental printers, copiers, and scanners across campus. Students can print from campus computers or their personal devices via the web portal or wireless client, with charges applied to their Cardinal Card. Faculty, staff, and students can also find support for Canon devices through various university IT resources and service centers.
Support of the centralized management of users, computers, and other network resources within UofL's Windows-based network.
Our consulting services include processes and procedures to maintain essential functions and resume operations during and after a disruptive event like a natural disaster, cyberattack or equipment failure.
Also known as capacity planning, we can assist with evaluating current and future network and computing equipment needs, power and cooling, and space requirements.
Workday Human Resources (HR) is a cloud-based solution designed to manage the full employee lifecycle, from recruitment and onboarding to performance and career development. It centralizes employee data, making it easier for HR teams to access and analyze workforce insights. The platform supports organizational planning, compensation management and employee engagement tools.
End-to-end management of the university’s Drupal CMS infrastructure hosted on the Acquia Cloud Platform. This service ensures secure, scalable, and high-performing web environments for institutional websites. Key offerings include infrastructure oversight, platform maintenance, performance optimization and issue resolution.
We offer a condo-model for hosting, operating and maintaining researcher-funded computing and storage infrastructure.
Support for identity.louisville.edu - UofL's Identity and Account Management system (IAM), where users perform regular password changes, reset a forgotten password, request accounts such as Active Directory, Authentication Services, Bitwarden, CardBox, Desktop Support (SA), Drupal, SiteImprove, OnBase, Project/Visio, Research Computing Account, Tier 1 Account, VPN Services, Web Analytics.
Data integration and consulting on the process of combining and harmonizing data from multiple sources into a unified view to support analysis, reporting and decision-making.
Microsoft Project is a project management software developed by Microsoft, designed to help individuals and teams plan, execute and track projects efficiently. Microsoft Visio is a diagramming and vector graphics application. It’s designed to help users create professional diagrams, flowcharts, organizational charts, network maps, floor plans, engineering designs and more.
TeamDynamix (TDX) is the University of Louisville’s enterprise platform for IT Service Management (ITSM), project management and enterprise service management. It supports service delivery, ticketing, project tracking and workflow automation across departments.
OnBase is an enterprise information platform for document management, image capture, and creating a workflow to support the storage of official business records. If you need services, request a workflow or modify changes to a workflow, we can assist you.
Physical Security Systems/Access Control Division of Public Safety provides managed physical security services to support secure access to university buildings and facilities. These services include oversight of card access systems, deployment of security devices, resolution of access issues and user access management. The infrastructure is designed to ensure safety, accountability and operational continuity across campus.
Our PAE Desktop Support team can provide full technology support on university-owned computers, laptops and tablets.
The BCC Technology Office provides technical support for the Brown Cancer Center research labs and supporting offices. Tissue Slide Scanner System | Digital Pathology Scanner is available to research labs.
The ERTC supports the College's faculty, staff, and students by providing resources to assist in the incorporation of technology into instruction.
Most UofL classrooms, within a particular building or throughout an entire building, are supported by the college or department responsible for the room and have designated technology personnel. If you are in immediate need of portable classroom technology (digital projector, desktop, DVD player, etc.) or without appropriate support for multi-media/integrated technology systems, we can assist.
Webex is the University of Louisville’s preferred telephone service. The Webex application can be used on a desktop, laptop, tablet or cellular device to make and receive phone calls using your UofL phone number. Webex calling allows encrypted calls from any location, whether on or off campus. Webex also allows self-service control over your phone settings including call forwarding, voicemail, do not disturb, blocking numbers and more.
University Philanthropy & Alumni Engagement (formerly Advancement) advances the institution’s mission by building lifelong relationships and securing philanthropic support that fuels strategic priorities. Through coordinated fundraising efforts, alumni engagement, stewardship, and advancement operations, the division generates resources that enhance academic excellence, student success, and institutional sustainability.
We maintain and manage UofL's wireless (Wi-Fi) network on all campuses with 802.11n dual band 2.4/5GHz Wi-Fi. With four different types of wireless access, we have options for the best connectivity and extended, certified access depending on your needs and UofL sign-in level.
A Service Level Agreement (SLA) provides full technology lifecycle support on all university owned computers, laptops and tablets for a one-year. Or consider a consultation on different options for technology support for units and departments (not already under contract with the Desktop Support team) including services at an hourly rate.
University-affiliated faculty members, postdocs, students or research lab staff members can request accounts for access to powerful computing systems. All of the systems are administered by a team of specialized HPC system administrators and supported by a team of research computing consultants with experience in HPC.
Our service teams can consult about Voice over Internet Protocol (VolP) services and setup your network connection through a work order. There are several options of phone models available depending on your needs.