My Recently Visited Services

Physical Security Systems/Access Control Division of Public Safety provides managed physical security services to support secure access to university buildings and facilities. These services include oversight of card access systems, deployment of security devices, resolution of access issues and user access management. The infrastructure is designed to ensure safety, accountability and operational continuity across campus.

TeamDynamix (TDX) is the University of Louisville’s enterprise platform for IT Service Management (ITSM), project management and enterprise service management. It supports service delivery, ticketing, project tracking and workflow automation across departments.

Support for identity.louisville.edu - UofL's Identity and Account Management system (IAM), where users perform regular password changes, reset a forgotten password, request accounts such as Active Directory, Authentication Services, Bitwarden, CardBox, Desktop Support (SA), Drupal, SiteImprove, OnBase, Project/Visio, Research Computing Account, Tier 1 Account, VPN Services, Web Analytics.

We protect the university's network by using firewalls to block unauthorized access. Changes to firewall rules, additions and custom requests are reviewed to maintain the highest level of security protection on university-wide resources.

Workday Finance is a comprehensive financial management system that integrates core functions like accounting, budgeting, procurement and financial reporting. It offers real-time visibility into financial data, enabling organizations to make agile, data-driven decisions. The platform supports automation of routine tasks and compliance tracking, reducing manual effort and risk.

Support for Duo (UL2FCTR) system, UofL's two-factor authentication adds a second layer of security to all online accounts by requiring a second piece of information before you can log into a system.

Our GlobalProtect Virtual Private Network (VPN) allows users in a remote location or on a public network to securely connect to protected university resources not usually accessible off-campus. Requesting an account and installing software is needed.

A structured process for maintaining system resources or operational states, we can guide and implement organizational or process changes to minimize risk and disruption.

We offer a condo-model for hosting, operating and maintaining researcher-funded computing and storage infrastructure.

Support for MS Forms can be used within Office365 applications, such as Excel, SharePoint, Teams and others.

University-affiliated faculty members, postdocs, students or research lab staff members can request accounts for access to powerful computing systems. All of the systems are administered by a team of specialized HPC system administrators and supported by a team of research computing consultants with experience in HPC.

Webex is the University of Louisville’s preferred telephone service. The Webex application can be used on a desktop, laptop, tablet or cellular device to make and receive phone calls using your UofL phone number. Webex calling allows encrypted calls from any location, whether on or off campus. Webex also allows self-service control over your phone settings including call forwarding, voicemail, do not disturb, blocking numbers and more.

PeopleSoft Campus Solutions (CS) is the system of record for most academic administrative functions to manage the entire student lifecycle. It includes modules for admissions, enrollment, academic records, course scheduling and financial aid. The system supports personalized student experiences and helps UofL maintain compliance with educational regulations.

Microsoft Outlook Email is provided to University of Louisville faculty, staff and students for secure, reliable email communication through Microsoft 365. Outlook supports professional correspondence, calendar scheduling and contact management, ensuring seamless integration with other university systems and collaboration tools.

Our service teams can consult about Voice over Internet Protocol (VolP) services and setup your network connection through a work order. There are several options of phone models available depending on your needs.

We provide a high-speed campus ethernet data network interconnecting university buildings on three campuses. The wired campus network provides faculty, staff and students the fastest and most secure access to campus servers, the Internet and our research networks. All campus wired network connections are switched, not shared, ensuring performance and reliability.

The Integrated Research Information System (iRIS) at UofL holds numerous applications, contract forms and research compliance materials. Our team handles support tickets and system requests.

We protect the university's network by using firewalls to block unauthorized access. Some approved exemptions are given to those who have need for a new firewall rule or changes to existing firewall rules. For systems needing additional protection, custom firewall rules can also be requested. The Network and Connectivity Management form can be used to request SSL/TLS Certificates.

Most UofL classrooms, within a particular building or throughout an entire building, are supported by the college or department responsible for the room and have designated technology personnel. If you are in immediate need of portable classroom technology (digital projector, desktop, DVD player, etc.) or without appropriate support for multi-media/integrated technology systems, we can assist.

Let ITS help you make informed administrative decisions with technology-driven methods for accessing quantitative data and analyzing results. Our knowledge of university applications, infrastructure and tools allows us to provide administrators with detailed intelligence strategies and solutions.

Comprehensive management of CardBox, our unlimited, cloud storage solution through Box. Departmental folders and other collaboration services are available.

Our analysts consult about applications and data solutions for use within an organization, unit or department. Assistance with file sharing, data storage, enterprise tools or cloud hosting options with best practices and security in mind.

Microsoft Project is a project management software developed by Microsoft, designed to help individuals and teams plan, execute and track projects efficiently. Microsoft Visio is a diagramming and vector graphics application. It’s designed to help users create professional diagrams, flowcharts, organizational charts, network maps, floor plans, engineering designs and more.

Office 365 Outlooks and Teams integrated calendaring support services, including setting up shared resources.

Cayuse is a cloud-based, electronic research administration system designed to support the full research project lifecycle. If experiencing login issues, Cayuse advises to clear your browser's cache or use an incognito window. Additionally, a Help Center is available within the system. For other system support, submit a ticket.