Our Identity Access Management system is used to set your password for the first time, reset your password when it expires, or reset your password if you forget it. You can also use this system to set and update your recovery information, which is used to recover your account and manage your password.

Articles (4)

Accounts: How to Update and Manage Your Recovery Information

Use this guide to update your recovery email address or mobile phone in the Identity Management portal. You need current recovery information to reset your password or regain access to your account if you forget your password. This process applies to students, employees, service accounts and sponsored accounts.

Accounts: How to Manage Your Password

Learn how to reset, change or unlock your University of Louisville account password using the Identity Management Portal. This guide is for anyone who needs secure access or is troubleshooting password issues. Managing your password protects your personal and institutional data.

Accounts: Forgot Password

If you forgot your university account password, you can reset it online using the identity portal. This guide is for students, employees, sponsored users and service account holders who need to regain access to university systems.

Accounts: How to Reset Your Password

You can reset your University account password online using the Identity Management portal. This guide is for students, employees, sponsored users and service account holders who need to change their password to access university systems.