Our Identity Access Management system is used to set your password for the first time, reset your password when it expires, or reset your password if you forget it. You can also use this system to set and update your recovery information, which is used to recover your account and manage your password.
Use this guide to update your recovery email address or mobile phone in the Identity Management portal. You need current recovery information to reset your password or regain access to your account if you forget your password. This process applies to students, employees, service accounts and sponsored accounts.
You will learn how to manage your University of Louisville passwords, including how to reset your password if you forget it. This guide is for students, faculty, and staff who need secure access to UofL systems and resources.
If you forgot your University of Louisville user ID, you can retrieve it using the "Forgot User ID?" feature in the Identity Management portal. This guide is for students, employees and sponsored users who need to recover their user ID to access university systems.