Identity and Access Management

UofL’s Identity and Account Management system provides secure self-service tools for changing your password, resetting a forgotten password, requesting access to services such as CardBox or VPN, and managing service and sponsored accounts.

Categories (5)

Getting Started

Accessing your account for the first time? These articles give a general overview of our Identity and Access Management system as well as instructions on how to claim your account and retrieve your user ID.
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Password and Recovery Information

Our Identity Access Management system is used to set your password for the first time, reset your password when it expires, or reset your password if you forget it. You can also use this system to set and update your recovery information, which is used to recover your account and manage your password.
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Managing Your Information

You can manage your information, such as your email address, chosen name, pronouns, and legal name using various systems across the University, including our Identity Access Management system. Use these articles as guides to manage and update your information.
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Requesting Access and Accounts

Use our Identity Access Management system to request certain accounts and access to certain University systems. You can request a Cardbox account, a Virtual Private Network (VPN) account, a service account, or a sponsored account using our system. Use these guides to request the account or access you need.
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Managing Service Accounts and Sponsored Accounts

You can request and manage service accounts and sponsored accounts through our Identity Access Management system. These articles detail how to manage service accounts and sponsored accounts you own, including how to renew service accounts and sponsored accounts, how to change owners of these accounts, and how to close these accounts.
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