UL Password and Account Management system provides secure self-service tools; changing your password, resetting a forgotten password, requesting access to CardBox or VPN, and managing sponsored accounts.

Categories (5)

Getting Started

Accessing your account for the first time? These articles give a general overview of UofL login credentials, the Password and Account Management system, as well as, instructions on how to claim your account and retrieve your user ID.

Password and Account Recovery Information

Articles on how to set your password for the first time, reset your password when it expires, or reset your password and update your recovery information.

Managing Your Information

Use these articles as guides to manage and update your information, such as, email address, chosen name, pronouns, and legal name.

Requesting Access and Accounts

Use these articles to learn how to request accounts and access to certain University systems.

Managing Service Accounts and Sponsored Accounts

Articles how to request and manage service accounts and sponsored accounts , such as, renew,ing, changing owners , and how to close.