IT Professional Services

One IT for UofL community: includes enterprise architecture, innovation and continuous improvement, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio project management and outreach.

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Digital Accessibility

Links and information related to Site Improve software, Adobe Acrobat accessibility and WCAG guidelines.
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IT Communications and Documentation

Requirements for communications related to system changes, service offerings or service outages (planned or unplanned). How to submit documentation and materials for the service catalog and knowledge base.
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Innovation and Continuous Improvement

Articles on UofL's AI, ML and GenAI tools and how to access.
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Articles (1)

Tier One Directory

All university departments are supported by departmental Tier Ones. Tier Ones are university employees who provide specialized technical support to individual departments and their employees based on departmental needs and operations.

Use the directory below to locate your department's designated Tier One. The directory is sorted by department. Scroll to your assigned department to locate your Tier One's information.