Articles on UofL's AI, ML and GenAI tools and how to access. Consulting and support for advancing transformative technologies and fostering digital collaboration across UofL. Services for driving innovative advancement such as AI, GenAI, custom web applications, AR/VR and business process streamlining.

Articles (4)

How to Use the AI Support Agent, ITS' New Virtual Service Agent (VSA)

You can use the AI Support Agent, ITS's new Virtual Service Agent (VSA), to get help with service-related questions. This guide is for anyone who needs assistance with ITS-related resources and wants to use the AI Support Agent to get the answers they need.

Introducing the ITS AI Support Agent, Our New ITS Virtual Service Agent (VSA)

ITS has created an AI Support Agent, a new Virtual Service Agent (VSA) that uses conversational artificial intelligence to help you with common ITS service-related questions and resources. Our AI Support Agent can help you with basic troubleshooting regarding technology and other service-related needs, such as claiming your account, answering questions about UL2FCTR/Duo, and viewing your submitted tickets. Learn more about our AI Support Agent in this article.

AR / VR : How to Access AR / VR Tools at UofL

Discover how you can access and use Augmented Reality (AR) and Virtual Reality (VR) resources at the University of Louisville (UofL) through the Integrative Design & Development (IDD) team. This guide is for faculty, staff, and students interested in immersive technology for teaching, research, and innovation.

Custom Web Design : How to Request a Custom Web Design

Learn how to request a custom web design from the Integrative Design & Development (IDD) team at the University of Louisville (UofL). This guide is for faculty, staff, and researchers who need tailored web solutions for university projects, research, or administrative needs.