Password Management: How to Use Bitwarden at UofL

Before You Begin

Ensure you have a valid UofL user account and login credentials.
Review UofL Information Security policies and procedures for password management requirements.
Download and install Bitwarden on your device or access the web portal.

Objective or Task

Learn how to set up, use and manage passwords securely with Bitwarden at UofL.

Instructions

Set Up Bitwarden

  • Go to the Bitwarden website or download the Bitwarden app for your device.
  • Create a Bitwarden account using your UofL email address.
  • Set a strong master password and enable two-factor authentication for your Bitwarden account.

Store and Manage Passwords

  • Add your university and personal account credentials to Bitwarden.
  • Use Bitwarden’s password generator to create strong, unique passwords for each account.
  • Organize passwords into folders for easy access and management.

Use Bitwarden for Secure Login

  • Use the Bitwarden browser extension or app to autofill passwords on login pages.
  • Never reuse passwords across multiple accounts.
  • Update passwords regularly and remove old or unused credentials.

Share Credentials Securely

  • Use Bitwarden’s secure sharing feature to share credentials with authorized team members.
  • Never share passwords via email, chat or unapproved platforms.

Respond to Security Incidents

  • If you suspect a compromised password or account, change your password immediately in Bitwarden and notify ITS.
  • Report any suspicious activity or unauthorized access to secureit@louisville.edu or the ITS HelpDesk.

Outcome

After completing these steps, you will be able to securely manage and protect your passwords using Bitwarden, reducing the risk of unauthorized access to university accounts.

Further Readings

  • UofL Security Information
  • Bitwarden Help Center

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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