Systems Security services are designed to protect the confidentiality, integrity and availability of enterprise systems and data. Managed by ITS Enterprise Security, these services provide proactive defense against cyberthreats, ensure compliance with institutional policies and support the university’s mission by safeguarding critical infrastructure for students, faculty, staff and research activities.
Details
Systems security is delivered through a combination of vulnerability management, incident response, and robust controls for enterprise systems. The ITS Enterprise Security team continuously evaluates, remediates and monitors security risks, applying best practices and technical safeguards to maintain a secure environment.
- Access Points: Requests for vulnerability management, incident reporting, and system protection are available via online forms, the ITS Helpdesk, and direct contact with the Enterprise Security Office.
- Service Request Procedures: Submit requests for vulnerability scans, remediation, or incident reporting using the designated online forms. For urgent security concerns, contact secureit@louisville.edu.
- Support Contacts: ITS Helpdesk at 502-852-7997, secureit@louisville.edu for security incidents, or isopol@louisville.edu for privacy/breach concerns.
- Associated Documentation: Security policies, vulnerability management guides, and compliance standards are available on the ITS and Security Operations websites.
Key Features
- Vulnerability management program for enterprise systems
- Regular scanning, assessment, and remediation of security risks
- Incident response for system security events and breaches
- Protection of enterprise applications, servers, and data stores
- Security controls and monitoring for critical infrastructure
- Compliance with university, state, and federal regulations
- Coordination with departmental IT teams for system hardening
Benefits
- Reduced risk of system compromise and data breaches
- Proactive identification and remediation of vulnerabilities
- Enhanced protection for university research, academic, and administrative systems
- Compliance with institutional and regulatory security requirements
- Responsive support for system security incidents
Audience
- Faculty, Staff, and Students: Relying on secure enterprise systems for academic and administrative activities
- Departmental IT Teams: Requesting vulnerability management and system protection
- System Administrators: Maintaining secure applications and servers
- ITS and Security Teams: Overseeing systems security and incident response