Network Security services safeguard the confidentiality, integrity and availability of university data and systems. Managed by ITS Enterprise Security, these services protect campus networks, enterprise systems, and digital assets from unauthorized access, cyberthreats and data breaches. The team provides proactive monitoring, incident response and robust controls to ensure a secure environment for students, faculty, staff and research activities.
Details
Network security is delivered through a combination of firewalls, vulnerability management, incident response, and compliance enforcement. ITS Enterprise Security evaluates, responds to, and remediates security incidents, manages firewall rules, and applies controls to mitigate risks across the university’s network and enterprise systems.
- Access Points: Requests for firewall changes, vulnerability management, and incident reporting are available via online forms, the ITS Helpdesk, and direct contact with the Enterprise Security Office.
- Service Request Procedures: Submit requests for new firewall rules, exceptions, or removal of rules using the designated online forms. For vulnerability management or incident reporting, use the provided forms or contact secureit@louisville.edu.
- Support Contacts: ITS Helpdesk at 502-852-7997, secureit@louisville.edu for security incidents, or isopol@louisville.edu for privacy/breach concerns.
- Associated Documentation: Security policies, firewall request forms, and compliance standards are available on the ITS and Security Operations websites.
Key Features
- Firewall protection for campus networks and enterprise systems
- Custom firewall rule requests and exceptions (subject to review)
- Removal of unnecessary firewall rules for decommissioned systems
- Vulnerability management and remediation for enterprise systems
- Incident response for network security events and breaches
- TLS certificate provisioning for secure communications
- Compliance with university and regulatory security standards
Benefits
- Enhanced protection against unauthorized access and cyber threats
- Reduced risk of data breaches and system compromise
- Proactive identification and remediation of vulnerabilities
- Secure connectivity for university applications and research
- Compliance with institutional, state, and federal regulations
Audience
- Faculty, Staff, and Students: Relying on secure network access for academic and administrative activities
- Departmental IT Teams: Requesting firewall changes and vulnerability management
- System Administrators: Protecting enterprise systems and applications
- ITS and Security Teams: Overseeing network security and incident response