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Services or Offerings?
Network Security
  1. Services
  2. Information Security
  3. Secure Computing
We protect the university's network by using firewalls to block unauthorized access. Changes to firewall rules, additions and custom requests are reviewed to maintain the highest level of security protection on university-wide resources.
Networking - Ethernet Services
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
We provide a high-speed campus ethernet data network interconnecting university buildings on three campuses. The wired campus network provides faculty, staff and students the fastest and most secure access to campus servers, the Internet and our research networks. All campus wired network connections are switched, not shared, ensuring performance and reliability.
Telephones (VoIP)
  1. Services
  2. Communication and Collaboration
  3. Telephones and Conferencing
Our service teams can consult about Voice over Internet Protocol (VolP) services and setup your network connection through a work order. There are several options of phone models available depending on your needs.
Networking - Wireless Services
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
We maintain and manage UofL's wireless (Wi-Fi) network on all campuses with 802.11n dual band 2.4/5GHz Wi-Fi. With four different types of wireless access, we have options for the best connectivity and extended, certified access depending on your needs and UofL sign-in level.
Resource Planning
  1. Services
  2. Desktop and Mobile Devices
  3. Application Distribution
Our experts can assist with operating system imaging and deployment solutions. This team is able to quickly configure devices to the standards set by our security teams and UofL Policy. Our team can also assist with departmental shared folders or workspaces that are housed on ITS servers.
Connectivity - VPN services
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
Our GlobalProtect Virtual Private Network (VPN) allows users in a remote location or on a public network to securely connect to protected university resources not usually accessible off-campus. Requesting an account and installing software is needed.
Firewall Services
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
We protect the university's network by using firewalls to block unauthorized access. Some approved exemptions are given to those who have need for a new firewall rule or changes to existing firewall rules. For systems needing additional protection, custom firewall rules can also be requested.
Connectivity - IoT services
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
With an Internet of Things (IoT) network requirements, we can assist with robust connectivity and sufficient bandwidth for your devices. Our support also includes implementing encryption and access controls as vital to protect sensitive data from unauthorized access and breaches.