Storage - CardBox Management

CardBox administration and management provides centralized oversight, configuration and support for the university’s cloud-based file storage and collaboration platform. CardBox, powered by Box.com, enables secure file sharing and storage for faculty, staff and students. These services ensure that CardBox is used effectively, securely and in alignment with university data governance policies.

Overview of Service

CardBox administration includes account provisioning, folder structure design, permission management and integration support. ITS manages the platform to ensure optimal performance, user access and compliance with institutional standards.

Key Features:

  • Account provisioning and access control
  • Shared folder creation and permission management
  • Integration with Microsoft 365 and other university systems
  • Quota monitoring and storage optimization
  • Support for departmental and project-based collaboration
  • Security configuration and audit support

Benefits:

  • Secure and scalable cloud storage for university data
  • Centralized management of access and permissions
  • Improved collaboration across departments and teams
  • Reduced risk of data loss or unauthorized access
  • Compliance with FERPA and university data policies

Service Details

  • Core Activities:

    • Provision and manage user accounts and shared folders
    • Configure folder permissions and access levels
    • Assist with integration of CardBox into workflows and applications
    • Monitor usage and storage limits
    • Provide training and documentation for effective use
    • Support audits and data security reviews

  • Performance Metrics:

    • Account provisioning turnaround time
    • Folder access issue resolution time
    • Storage utilization reports
    • User satisfaction and adoption rates

Boundaries and Constraints

  • CardBox is intended for university-related work only.
  • Storage is limited to 50 GB per user unless otherwise approved.
  • Access is restricted to active UofL accounts.
  • Sensitive data must be stored in accordance with university data protection policies.
  • External sharing must comply with FERPA and institutional guidelines.
 
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