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Discover how Voice over IP (VoIP) technology transforms campus communications by sending voice calls over the University’s digital data network. This guide explains what VoIP is, how it compares to standard phones and the benefits for students, faculty, and staff. Use this article to understand the basics and advantages of VoIP at UofL.

Use this guide to quickly reference essential University of Louisville telephone features, including dialing instructions, voicemail setup and access, call forwarding and basic call functions. This guide is for faculty, staff and students who need to efficiently use campus phone services for daily communication.

Find answers to the most common questions about the university’s long distance phone service, billing and credits. This guide helps faculty and staff understand how long distance calls are managed, how to use ELD codes and what to do if you have billing concerns.

Find answers to common questions about University of Louisville’s voicemail storage limits and message retention policies. This FAQ is for faculty, staff and students who use university voicemail services and need guidance on message quotas, retention and what happens when limits are reached. Understanding these policies helps you avoid missed messages and manage your voicemail responsibly.

Learn how to use University of Louisville’s VoIP (Voice over Internet Protocol) and Webex phone services for calls, voicemail and emergency location updates. This guide is for faculty, staff and students who need to make or receive calls using UofL phone numbers, whether on campus or remotely. Using these services helps you stay connected and compliant with campus safety requirements.