Collaboration Tools - SharePoint

Overview of Service

Microsoft SharePoint offers a centralized workspace for teams to collaborate on documents, manage projects, and share information. It integrates seamlessly with Microsoft 365 tools such as OneDrive, Teams, and Outlook, allowing users to work efficiently across platforms.

Key Features:

  • Document libraries with version control and permissions
  • Team sites for project collaboration
  • Custom lists and workflows
  • Integration with Microsoft 365 apps
  • Secure sharing with internal and external users
  • Intranet publishing and content management

Benefits:

  • Streamlined collaboration and content sharing
  • Improved document control and compliance
  • Enhanced productivity through automation and integration
  • Centralized access to team resources
  • Scalable for departments, committees, and university-wide initiatives

Intended Audience:
Faculty, staff, administrative units, and project teams requiring shared workspaces and document collaboration.

Service Details

  • Core Activities:

    • Create and manage team sites and document libraries
    • Share and co-author documents securely
    • Build custom lists, forms, and workflows
    • Publish internal communications and resources
    • Manage permissions and access controls

  • Associated Platforms:
    Microsoft SharePoint Online, OneDrive, Teams, Outlook

  • Performance Metrics:

    • Site uptime and availability
    • User adoption and engagement
    • Document access and sharing success rates
    • Support ticket resolution times

  • Collaboration:
    Managed by ITS in partnership with departmental site owners and content managers. Integration with other Microsoft 365 services is supported.

Boundaries and Constraints

  • External sharing must comply with university data security policies.
  • Site creation and customization requires ITS approval.
  • SharePoint is not intended for storing sensitive or regulated data. 
  • Users must follow university guidelines for content management and retention.

Eligibility

All University of Louisville faculty and staff are eligible to use SharePoint. Access to specific sites is granted based on departmental roles and project needs.

How to Get Support

  • Submit a Ticket
  • Training & Resources: Access tutorials, guides, and FAQs via the Microsoft 365 Learning Center
  • Departmental Support: Contact your department’s ITS representative or SharePoint site owner