SharePoint

SharePoint

 

Objective or Task:

Understand how to access, request and manage SharePoint sites for collaboration and file sharing.

Instructions:

1. What is SharePoint?

  1. SharePoint is part of the Microsoft Office365 suite and provides online collaboration and file sharing.
  2. Use SharePoint to store, organize and share files securely with your department or team.

2. Managing SharePoint Sites

  1. Departmental site administrators can add or remove users and make changes to their SharePoint sites.
  2. If you need a new SharePoint site, submit a site request through the university’s service request process.
  3. For questions about an existing SharePoint site fill out a service request for assistance.

3. Security and Access

  • Information stored on SharePoint Secure sites conforms to university information security policies.
  • Site owners/administrators are responsible for managing site security following “least privilege” and “need-to-know” practices.
  • Sensitive information should only be accessible to users who need it for their job duties.
  • The URL for secure SharePoint sites contains the word “secure” (e.g., https://sharepointsecure.louisville.edu/). Public SharePoint sites do not have access controls. 

Outcome:

You will know how to request a new SharePoint site, manage users and ensure your site meets university security requirements.

Further Readings:

Need Additional Help

Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

Monday through Thursday: 6:00am – 10:00pm
Friday: 6:00am – 5:00pm
Saturday: 7:00am – 5:00pm
Sunday: 10:00am – 10:00pm
University Holidays: 7:00am – 5:00pm
Closed on Thanksgiving, the day after Thanksgiving, and Christmas.

If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

Live Chat: Chat with the ITS HelpDesk during business hours.

Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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