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Services or Offerings?
Bomgar Assistance
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
UofL's technical support remote-assistance tool, enabling technicians to troubleshoot issues, install software, and provide step-by-step guidance by sharing the user's screen.
Collaboration Tools - SharePoint
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
Microsoft SharePoint provides a secure, scalable platform for document management, team collaboration, and intranet publishing across the University of Louisville. SharePoint supports departmental and cross-functional collaboration by enabling users to create, share, and manage content in real time, improving communication and operational efficiency.