The purpose of IoT Device and Peripheral Network Setup Services is to provide secure and reliable onboarding of internet-connected devices (such as sensors, smart displays, lab equipment, and other peripherals) onto the University of Louisville’s network. These services ensure that devices are configured according to institutional security standards and integrated into the appropriate network segments for operational use.
Overview of Service
This service supports departments and research units in deploying IoT devices and peripherals that require network connectivity. ITS assists with device registration, network configuration, and troubleshooting to ensure proper functionality and compliance with university policies.
Key Features:
- Registration and configuration of IoT devices on secure network segments
- Assignment of static IP addresses or DHCP reservations
- VLAN placement and firewall rule coordination
- MAC address registration and device authentication
- Support for non-standard devices (e.g., smart TVs, lab sensors, badge readers)
Benefits:
- Secure onboarding of devices to the university network
- Reduced risk of unauthorized access or data exposure
- Improved performance and reliability of connected devices
- Centralized support for diverse device types
- Compliance with university IT and data governance policies
Intended Audience:
Faculty, staff, researchers, and departmental IT teams deploying IoT devices or peripherals for academic, administrative, or operational use.
Service Details
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Core Activities:
- Review device specifications and network requirements
- Assign IP addresses and configure network access
- Place devices on appropriate VLANs based on function and location
- Coordinate firewall exemptions if needed
- Provide documentation and support for device management
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Performance Metrics:
- Time to configure and activate devices
- Number of successfully onboarded devices
- Support ticket resolution times
- Compliance with network security standards
Boundaries and Constraints
- Only university-owned or approved devices may be connected.
- Devices must be compatible with university network protocols.
- Personal IoT devices (e.g., smart home gadgets) are not supported.
- All devices must be registered with MAC addresses and approved by ITS.
- Firewall exemptions must be requested separately and justified.
Eligibility
All University of Louisville departments, research labs and administrative units are eligible to request IoT and peripheral setup services. Requests must be submitted by authorized personnel.