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Services or Offerings?
End-Point Support (Desktops, Mobile Devices, etc.)
  1. Services
  2. Desktop and Mobile Devices
  3. Desktop & Mobile Device Support
Our ITS Desktop Support team provides full technology lifecycle support on all university owned computers, laptops and tablets – from an initial quote on the acquisition of a device or desktop through any full system replacement. Our experts can assist with operating system imaging and deployment solutions - quickly configuring devices to the standards set by our security teams and UofL Policy.
Telephones (VoIP)
  1. Services
  2. Communication and Collaboration
  3. Telephones and Conferencing
Our service teams can consult about Voice over Internet Protocol (VolP) services and setup your network connection through a work order. There are several options of phone models available depending on your needs.
Webex
  1. Services
  2. Communication and Collaboration
  3. Telephones and Conferencing
Webex is the University of Louisville’s preferred telephone service. The Webex application can be used on a desktop, laptop, tablet or cellular device to make and receive phone calls using your UofL phone number. Webex calling allows encrypted calls from any location, whether on or off campus. Webex also allows self-service control over your phone settings including call forwarding, voicemail, do not disturb, blocking numbers and more.