How to Prevent and Respond to Malware at UofL

Before You Begin

• Ensure you have valid UofL login credentials.
• Review UofL's Information Security Policies and Procedures for malware prevention requirements.
• Locate and contact your desktop support personnel to install ITS-approved antivirus and endpoint protection software on all university devices.

Instructions

Prevent Malware Infections

• Locate and contact your desktop support personnel to:
  • Keep your operating system and all software up to date with the latest security patches.
  • Install and regularly update ITS-approved antivirus software (e.g., Microsoft Defender).
• Do not download or run unknown files, attachments or links from suspicious emails or websites.
• Avoid using personal devices for university business unless they meet security standards.

Detect and Report Malware

• Monitor your device for unusual behavior (slow performance, pop-ups, unauthorized changes).
• Run regular antivirus scans and review security alerts.
• If you suspect malware infection, disconnect from the network and contact Report an Incident immediately.

Respond to Malware Incidents

• Report suspected malware incidents at Report an Incident.
• Follow ITS guidance for containment, removal, and recovery.
• Do not attempt to remove malware yourself if you are unsure; professional remediation may be required.

Follow University Policies

• UofL Cybersecurity
• Do not use university systems for cybersecurity research involving malware.
• Account sharing and use of malicious software are strictly prohibited.
• Violations may result in account suspension and further investigation.