Firewalls – How to Request and Manage Network Security at UofL

Before You Begin

Review UofL firewall policies and compliance standards.
Know your system or application details before submitting a request.

Instructions

Request Firewall Services

  • Submit a firewall request for new rules or changes via the Firewall Service Request Form.
  • Provide system details, justification and required protection level.

Review and Approval

  • ITS reviews all firewall requests to ensure campus-wide security.
  • Custom firewall requests may incur additional costs.

Remove Firewall Exception Rule

 

Need Additional Help

 Submit a Ticket: Use the self-service portal to log requests.

 

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We protect the university's network by using firewalls to block unauthorized access. Some approved exemptions are given to those who have need for a new firewall rule or changes to existing firewall rules. For systems needing additional protection, custom firewall rules can also be requested. The Network and Connectivity Management form can be used to request SSL/TLS Certificates.