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Learn how to manually submit a Host Information Profile (HIP) report using the GlobalProtect VPN client. This guide is for anyone who can connect to the VPN but cannot access university resources, and explains how to resubmit your HIP report for troubleshooting.
Learn how to generate and collect GlobalProtect VPN client logs to help troubleshoot connectivity issues. This guide is for anyone using the University VPN service and explains how to gather logs for IT support.
Security awareness training helps UofL faculty, staff and students recognize cyber threats, follow university policies and protect university data. The ITS Enterprise Security team offers training sessions, phishing simulations and online resources to build a culture of security.
Install the GlobalProtect VPN app on your Android or iOS device to securely access University of Louisville resources from off campus. Use these steps to connect your mobile device to the university VPN.