Search6 Results

Learn how to manually submit a Host Information Profile (HIP) report using the GlobalProtect VPN client. This guide is for anyone who can connect to the VPN but cannot access university resources, and explains how to resubmit your HIP report for troubleshooting.

Learn how to generate and collect GlobalProtect VPN client logs to help troubleshoot connectivity issues. This guide is for anyone using the University VPN service and explains how to gather logs for IT support.

Request a Virtual Private Network (VPN) account through the Identity Access Management portal to securely access university resources from off campus. Employees automatically receive VPN1 accounts. Students and employees needing specialized access can request additional VPN accounts as needed.

The GlobalProtect VPN allows a user from a remote location, public network or Internet service, to securely connect to protected University resources that are not accessible off-campus, e.g., file servers, print servers, SQL servers, remote logins to computers. Using the VPN ensures that University resources are accessed in a secure manner.

Install the GlobalProtect VPN app on your Android or iOS device to securely access University of Louisville resources from off campus. Use these steps to connect your mobile device to the university VPN.

Install the GlobalProtect VPN client on your Windows or Mac computer to securely access University resources from off campus. This process is for employees and students who need to connect to protected University systems remotely.