Security Awareness Training: How to Participate and Stay Informed at UofL

Before You Begin

Ensure you have a valid UofL user account and login credentials.
Review UofL Information Security Policies and Procedures for training requirements.
Check your email for training notifications or invitations from ITS Enterprise Security.

Objective or Task

Learn how to participate in security awareness training and apply best practices for cybersecurity at UofL.

Instructions

Participate in Security Awareness Training

  • Complete assigned training modules sent via email or provided by ITS Enterprise Security or Information Security Office.
  • Attend scheduled workshops, webinars or in-person sessions as required.
  • Review training topics such as phishing, insider threats, secure web browsing and university security policies.

Practice Identifying Phishing and Scams

  • Participate in phishing simulation campaigns to improve your ability to spot suspicious emails.
  • Use online quizzes and resources to test your knowledge.

Access Additional Training Resources

  • Explore LinkedIn Learning courses on cybersecurity, social engineering and securing your personal data.
  • Review presentations and guides provided by ITS Enterprise Security.

Report Training Completion and Issues

  • If you receive a training notification email, follow instructions to complete the required module.
  • Report any issues with training access or content to secureit@louisville.edu or the ITS HelpDesk.

Outcome

After completing these steps, you will be able to recognize cyber threats, follow security best practices and help protect UofL’s data and systems.

Further Readings

  • UofL Security Information

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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