Introduction
Wireless (Wi-Fi) Network Services at the University of Louisville provides secure, high-speed Internet access throughout all three campuses for students, faculty, staff and guests. These services support mobile connectivity for academic, research and administrative activities, enabling users to access university systems and online resources from laptops, smartphones, and tablets. The wireless networks are designed to offer broad coverage, reliable performance, and secure authentication across indoor and outdoor campus locations.
Details
Wireless services are delivered through a managed infrastructure of access points and network controllers that provide coverage in academic buildings, residence halls, administrative offices and outdoor common areas.
- Access Points: Wi-Fi is available via the "eduroam" and “ULsecure” networks for authenticated users. “ULvisitor” is for temporary access only.
- Service Request Procedures: Submit a ticket for connection issues, coverage concerns or access issues.
- Additional Support: ITS HelpDesk at (502) 852-7997
- Associated Documentation: Wi-Fi setup guides, device connection instructions, and security policies
Key Features
- Secure wireless access (802.1x authentication)
- Coverage in classrooms, offices, buildings and public spaces
- Support for mobile devices, laptops and tablets
- Automatic roaming between access points
- Network monitoring and performance optimization
Benefits
- Flexible, mobile access to university resources
- Reduced reliance on wired connections
- Secure authentication and encrypted traffic
- Scalable infrastructure to support growing device usage
- Enhanced user experience across campus
Audience
- Students: Access Wi-Fi for coursework, research and campus life
- Faculty and Staff: Use wireless connectivity for teaching, meetings and administrative tasks
- Guests and Visitors: Temporary access for events and short-term needs
- ITS Support Teams: Monitor and maintain wireless infrastructure