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Services or Offerings?
O365 Forms Support
  1. Services
  2. Teaching and Learning
  3. Polling and Surveys
Support for MS Forms can be used within Office365 applications, such as Excel, SharePoint, Teams, and others.
System Status Management
  1. Services
  2. Networks, Storage and Servers
  3. Monitoring and Alert Management
A structured process for maintaining system resources or operational states, we can guide and implement organizational or process changes to minimize risk and disruption.
Bomgar Assistance
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
UofL's technical support remote-assistance tool, enabling technicians to troubleshoot issues, install software, and provide step-by-step guidance by sharing the user's screen.
Custom Web Applications
  1. Services
  2. IT Professional Services
  3. Innovation and Continuous Improvement
With proven success building all types of applications, this team works with university research faculty and administrative units to explore how different digital platforms can achieve their desired results.
Networking - Wireless Services
  1. Services
  2. Networks, Storage and Servers
  3. Network and Connectivity Management
We maintain and manage UofL's wireless (Wi-Fi) network on all campuses with 802.11n dual band 2.4/5GHz Wi-Fi. With four different types of wireless access, we have options for the best connectivity and extended, certified access depending on your needs and UofL sign-in level.
People (Online) Directory Assistance
  1. Services
  2. Communication and Collaboration
  3. Web Services
Support for UofL's web-based people directories.
Security Awareness Training
  1. Services
  2. Information Security
  3. Security Consulting
Do you have any other needs to train your community, but don’t know where to start? Let us help. We will work with you to design training that meets your expectations and clarifies complex cybersecurity concepts applying official university advice.