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- Knowledge Base
- Communication and Collaboration
- Email and Collaboration
- Email
Add a service account mailbox to your Outlook for easier management of service account email accounts. You must have delegate access before you can add the mailbox. These steps work for both the Outlook desktop application and Outlook on the Web.
- Knowledge Base
- Information Security
- Identity and Access Management
- Requesting Access and Accounts
Request a service account through the Identity Access Management portal if you need a shared account for departmental or group use. Service accounts are for university business and do not have access to CardBox, Virtual Private Network (VPN) or other resources by default.
- Knowledge Base
- Information Security
- Identity and Access Management
- Managing Service Accounts and Sponsored Accounts
Change the owner of a service or sponsored account using the Identity Access Management portal if the current owner leaves or no longer manages the account. Only the current owner can complete this process. This change does not affect delegated email access for service accounts.
- Knowledge Base
- Information Security
- Identity and Access Management
- Managing Service Accounts and Sponsored Accounts
Close a service account or sponsored account when it is no longer needed. Only the account owner or manager can request closure. You can either contact the ITS HelpDesk to close these accounts or close them using the Identity Access Management portal.