Outlook Email - Do Not Forward Feature

Outlook: How to Use the “Do Not Forward” Feature

 

Before You Begin:

  • You need access to Outlook or Office 365.
  • Make sure you are signed in with your UofL email account.

Objective or Task:

Mark an email as “Do Not Forward” to restrict recipients from forwarding, printing or copying its content.

Instructions:

  1. Create a new email message in Outlook.
  2. Select the Options tab at the top of the message window.
  3. In the Options bar click the downward-facing arrow under Encrypt.
  4. If prompted select the appropriate mailbox from the dropdown menu.
  5. In the menu that appears select Do Not Forward.

How to Tell an Email is Marked “Do Not Forward”:

  • When previewing the message a notice will state that the sender has sent a protected message.
  • When reading the message you will see a banner at the top:
    “Do Not Forward – Recipients can read this message, but cannot forward, print or copy content. The conversation starter has full permission to their message and all replies.”

Outcome:

After completing these steps your email will be protected. Recipients will not be able to forward, print, or copy the message content, helping to keep sensitive information secure.

Further Readings:

Need Additional Help

Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

  • Monday through Thursday: 6:00am – 10:00pm
  • Friday: 6:00am – 5:00pm
  • Saturday: 7:00am – 5:00pm
  • Sunday: 10:00am – 10:00pm
  • University Holidays: 7:00am – 5:00pm
  • Closed on Thanksgiving, the day after Thanksgiving, and Christmas.

If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

Live Chat: Chat with the ITS HelpDesk during business hours.

Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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