Before You Begin
Ensure you have a valid UofL user account and access to Office365.
Identify your storage and collaboration needs.
Objective or Task
Learn how to access, use and manage files with Microsoft OneDrive at UofL.
Instructions
Access OneDrive
- Log in to Office365 with your UofL credentials.
- Download the OneDrive app for desktop or mobile devices.
Upload and Organize Files
- Use the OneDrive dashboard to upload files and folders.
- Organize files for easy access and sharing.
Share and Collaborate
- Share files with UofL colleagues or external partners using secure links.
- Collaborate in real time with Office apps integrated in OneDrive.
Sync and Backup Files
- Enable OneDrive sync to automatically back up your documents, pictures and other folders.
Outcome
After completing these steps, you will have secure, unlimited cloud storage and collaboration via Microsoft OneDrive.
Further Readings
Need Additional Help
• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:
o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.
• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.
• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.
• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.