Cardbox

CardBox is the University of Louisville’s secure cloud storage solution for students, faculty and staff. You can store, share and collaborate on files from any device, anywhere. Use CardBox to keep your work organized, back up important documents and easily collaborate with others inside or outside UofL.

CardBox: How to Access and Use Cloud Storage

 

Before You Begin:

• You need an active UofL user account.
• Make sure you have your UofL username and password.
• If you do not have a CardBox account request one through the Identity Management Portal.

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Objective or Task:

Access CardBox and start storing, sharing and collaborating on files securely.

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Instructions:

1. Request a CardBox Account

   • Go to the Identity Management Portal.
   • Sign in with your UofL credentials.
   • Under Requests select Request Access.
   • Follow the four steps to request CardBox.
   • Wait for a confirmation email (usually within one business day).

2. Log In to CardBox

   • Visit louisville.box.com.
   • Click Continue.
   • Enter your UofL username and password. 

3. Create a New Folder

   • Click the New button.
   • Select Folder.
   • Enter a folder name.
   • (Optional) Add collaborators by entering their email addresses.
   • Click Create.

4. Upload Files or Folders

   • Open the folder where you want to upload files.
   • Click the Upload button.
   • Choose Files or Folders.
   • Select files or folders from your computer and click Open.

5. Share Files or Folders

   • Right-click the file or folder you want to share.
   • Select Share.
   • Choose to invite collaborators by email or generate a shared link.
   • Set permissions as needed.

6. Access and Edit Files Anywhere

   • Download the Box Drive client for desktop access or use the mobile app.
   • Edit files directly in CardBox or sync changes from your device.

7. Collaborate and Manage Files

   • Use comments, tasks and version control to work with your team.
   • Set notifications and manage folder properties as needed.

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Outcome:

After following these steps you will have access to CardBox, be able to upload and organize files and collaborate securely with others at UofL or externally.

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Further Readings:

• CardBox User Guide (PDF)
• Box Video Library

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Need Additional Help

Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

• Monday through Thursday: 6:00am – 10:00pm
• Friday: 6:00am – 5:00pm
• Saturday: 7:00am – 5:00pm
• Sunday: 10:00am – 10:00pm
• University Holidays: 7:00am – 5:00pm
• Closed on Thanksgiving, the day after Thanksgiving, and Christmas.

If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

Live Chat: Chat with the ITS HelpDesk during business hours.

Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.