Recycling / Decommission: How to Dispose and Track Devices at UofL

Tags ITS

Before You Begin

Identify devices for disposal or recycling.
Review university policies for asset tracking and disposal.

Objective or Task

Learn how to recycle, decommission and track devices at UofL.

Instructions

Request Disposal or Recycling

  • Contact Inventory Control or Surplus Property for disposal requests.
  • Follow procedures for data sanitization and asset tracking.

Complete Decommissioning

  • Remove devices from inventory and ensure proper data destruction.
  • Use approved recycling channels for e-waste and surplus equipment.

Track and Report Disposal

  • Maintain records of disposed assets for audit and compliance.

Outcome

After completing these steps, devices will be securely decommissioned, recycled and tracked according to university policy.

Further Readings

Need Additional Help

• Contact the ITS HelpDesk: Call 502-852-7997 during business hours:

o Monday through Thursday: 6:00am – 10:00pm
o Friday: 6:00am – 5:00pm
o Saturday: 7:00am – 5:00pm
o Sunday: 10:00am – 10:00pm
o University Holidays: 7:00am – 5:00pm
o Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
o If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.

• Live Chat: Chat with the ITS HelpDesk at https://apps.louisville.edu/it/livechat/phplive.php during business hours.

• Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.

• In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.

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Related Services / Offerings (1)

Recycling / Decommission
Support for disposal and tracking. We follow UofL's policy on the Inventory, Tracking and Disposal of Computing Devices on all "redeployed, transferred, sent to surplus, discarded, removed from service or that changes service" and utilize industry best practices for the eradication of sensitive data.