Microsoft Campus Agreement
Objective or Task:
Understand the software, licensing and billing details of the Microsoft Campus Agreement for University of Louisville users.
Instructions:
1. What Does the Microsoft Campus Agreement Include?
a. For Use at Work (On University/Department-Purchased Computers)
- Windows 11
- Office 365 for Windows including:
• Access
• Excel
• OneNote
• Outlook
• PowerPoint
• Publisher
• Word
- Office 365 for Mac including:
• Excel
• OneNote
• Outlook
• PowerPoint
• Word
- Teams (Windows and Mac)
b. For Use at Home (Up to 5 Devices)
- Office 365 including:
• Access
• Excel
• OneNote
• Outlook
• PowerPoint
• Publisher
• Word
• Teams
c. Add-Ons Available for Purchase
- Project Professional 365 – $71.00
- Visio Plan 2 – $24.00
- Teams Premium – $26.00
2. ITS Infrastructure Cost Allocations - How Are the Rates Calculated?
- Starting in FY22/23 university units and departments receive an annual ITS Infrastructure Cost Allocation based on a percentage of their annual budget.
- This allocation supports network, Internet, telephones and Microsoft Office365 Suite.
- The single charge replaces previous NBI and Microsoft Campus Agreement charges.
- The UofL budget office determines allocation amounts for VPs and Deans each year.
- Allocations may increase based on service costs, maintenance, and upgrades.
- Units and departments implement the allocation as part of the budget process.
- Direct questions to your unit business manager or Lead Fiscal Officer (LFO).
- Microsoft now assigns licenses to individual users, not by IPEDS data.
- All departments are billed through ITS Infrastructure Cost Allocations.
- Active sponsored accounts as of July 1 are billed in July; new requests are billed in the month created.
- Students are covered based on departmental participation.
3. Are Labs Covered?
- Yes, any labs in a participating unit or school are covered at no additional cost.
4. Can Only Some Members of a Unit Participate?
- No, all members of a unit or school are covered in the agreement.
5. What If a Sponsored Account Holder Moves Departments?
- Your Unit Business Manager (UBM) can initiate an intra-university transfer (IUT) of funds between departments.
Outcome:
You will know what software is included, how licensing and billing work and how to address questions about the Microsoft Campus Agreement.
Need Additional Help
Contact the ITS HelpDesk: Call 502-852-7997 during business hours:
Monday through Thursday: 6:00am – 10:00pm
Friday: 6:00am – 5:00pm
Saturday: 7:00am – 5:00pm
Sunday: 10:00am – 10:00pm
University Holidays: 7:00am – 5:00pm
Closed on Thanksgiving, the day after Thanksgiving, and Christmas.
If you have an emergency during off hours, call the HelpDesk to be transferred to an on-call technician, or leave your request on voicemail. Your call will be returned the next day starting at 7am unless you specify a time.
Live Chat: Chat with the ITS HelpDesk during business hours.
Submit a Ticket: Use the self-service portal at http://service.louisville.edu to log requests or check the status of existing tickets.
In-Person Support: Visit the iTechConnect 1:1 help located on the lower level of the Miller Information Technology Center, Belknap Campus, during business hours.