Desktop & Device Support Standard Configurations: How to Use Standard Device Setups at UofL

Before You Begin

  • Review ITS recommendations for device models and configurations.
  • Identify your department’s needs and approved hardware.

 

Instructions

Review Standard Configurations

  • Consult ITS for approved device models and specifications.
  • Request exceptions if your use case requires non-standard hardware.

Request Device Setup

  • Submit a ticket for imaging, deployment or configuration.
  • ITS will configure devices to university standards.

Maintain and Update Devices

  • Follow ITS guidelines for software updates, antivirus and security.

 

Further Readings

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ITS - End-Point Support (Desktops, Mobile Devices, etc.)
Our ITS Desktop Support team provides full technology lifecycle support on all university owned computers, laptops and tablets – from an initial quote on the acquisition of a device or desktop through any full system replacement. Our experts can assist with operating system imaging and deployment solutions - quickly configuring devices to the standards set by our security teams and UofL Policy.