Desktop & Device Support Standard Configurations: How to Use Standard Device Setups at UofL

Summary

UofL ITS recommends standard configurations for desktops and devices to streamline support, deployment and security. Standardization ensures compatibility and efficient management.

Body

Before You Begin

  • Review ITS recommendations for device models and configurations.
  • Identify your department’s needs and approved hardware.

 

Instructions

Review Standard Configurations

  • Consult ITS for approved device models and specifications.
  • Request exceptions if your use case requires non-standard hardware.

Request Device Setup

  • Submit a ticket for imaging, deployment or configuration.
  • ITS will configure devices to university standards.

Maintain and Update Devices

  • Follow ITS guidelines for software updates, antivirus and security.

 

Further Readings

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Details

Details

Article ID: 20156
Created
Fri 10/10/25 10:52 AM
Modified
Fri 7/17/26 10:05 AM

Related Services / Offerings

Related Services / Offerings (1)

ITS - End-Point Support (Desktops, Mobile Devices, etc.)
Our ITS Desktop Support team provides full technology lifecycle support on all university owned computers, laptops and tablets – from an initial quote on the acquisition of a device or desktop through any full system replacement. Our experts can assist with operating system imaging and deployment solutions - quickly configuring devices to the standards set by our security teams and UofL Policy.