The purpose of Technology Resource Planning Services is to provide strategic guidance and operational support for departments at the University of Louisville in acquiring, deploying and managing computing resources. This includes planning for desktop and laptop computers, servers, shared network folders and related infrastructure. The service ensures that technology investments align with university standards, security policies and long-term operational goals.
Overview of Service
Technology Resource Planning Services help departments assess current needs, forecast future requirements, and coordinate with ITS for procurement, configuration and integration of technology assets. The service supports both individual and enterprise-level planning, ensuring compatibility, scalability and compliance.
Key Features:
- Consultation for hardware and infrastructure planning
- Recommendations for desktop, laptop, and server configurations
- Shared folder structure planning and access control
- Lifecycle planning for technology refreshes
- Coordination with ITS for procurement and deployment
- Integration with Active Directory and university systems
Benefits:
- Informed decision-making for technology investments
- Improved resource allocation and budgeting
- Enhanced security and compliance with university IT policies
- Streamlined deployment and support processes
- Scalable solutions for departmental growth
Service Details
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Core Activities:
- Conduct needs assessments and inventory reviews
- Develop technology plans for new or expanding departments
- Recommend hardware and server specifications
- Design shared folder structures and permission models
- Coordinate with ITS for procurement and installation
- Provide documentation and training for resource management
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Associated Platforms:
Microsoft Windows, Active Directory, university file servers, ITS procurement systems
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Performance Metrics:
- Project completion timelines
- User satisfaction and adoption rates
- Reduction in support incidents post-deployment
- Compliance with security and data management standards
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Collaboration:
Managed by ITS in partnership with departmental IT staff, procurement teams, and administrative leadership.
Boundaries and Constraints
- Services are limited to university-owned devices and infrastructure.
- Planning must comply with university IT standards and procurement policies.
- Shared folder access must follow data governance and security protocols.
- Availability of hardware may be subject to vendor timelines and budget approvals.
Eligibility
All University of Louisville departments and administrative units are eligible for technology resource planning services. Requests may be initiated by department heads, IT coordinators or designated staff.