Overview of Service
Adobe Sign is part of the Adobe Document Cloud and is used to facilitate legally binding electronic signatures and automated document routing. It supports internal and external signers, integrates with university systems, and complies with FERPA and other data protection standards.
Key Features:
- Send documents for signature to individuals or groups
- Sign documents electronically from any device
- Create reusable templates and workflows
- Track document status and receive notifications
- Secure authentication and audit trails
- Integration with Microsoft 365 and other platforms
Benefits:
- Faster turnaround for approvals and agreements
- Reduced reliance on paper and manual processes
- Improved compliance and record-keeping
- Accessible from desktop and mobile devices
- Enhanced collaboration across departments
Intended Audience:
Faculty, staff, and administrative units who need to send or receive signed documents for university-related business.
Service Details
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Core Activities:
- Upload and send documents for signature
- Create and manage templates for recurring forms
- Track and manage signature workflows
- Configure signer roles and authentication settings
- Access signed documents and audit logs
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Associated Platforms:
Adobe Sign, Microsoft Outlook, SharePoint, Teams, and other integrated systems
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Performance Metrics:
- Document turnaround time
- User adoption and satisfaction
- Workflow completion rates
- Support ticket resolution times
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Collaboration:
Managed by ITS in partnership with administrative departments. Integration with HR, Finance, and Legal workflows is supported.
Boundaries and Constraints
- Adobe Sign is intended for university business only.
- Access is limited to authorized faculty and staff.
- Sensitive data must be handled in accordance with university data protection policies.
- External signers must follow secure authentication procedures.
Eligibility
All University of Louisville faculty and staff are eligible to use Adobe Sign. Access is provisioned upon request and subject to departmental approval.