Overview of Service
IDD consulting services cover the full lifecycle of digital projects, from initial concept and requirements gathering to design, development and deployment planning. The team offers expertise in user experience (UX), accessibility, integration, technical architecture and advanced technologies, ensuring that solutions are innovative, effective and sustainable.
Key Features:
- Project scoping and requirements analysis
- Design thinking workshops and ideation sessions
- Rapid prototyping and user testing
- AI and generative AI strategy, integration and ethical guidance
- Custom digital solution planning
- UX/UI design consultation and prototyping
- Accessibility and ADA/WCAG compliance guidance
- Integration planning with university systems
- Branding and visual design support
- Vendor and third-party solution evaluation
Benefits:
- Informed decision-making for digital projects
- Accelerated innovation through design thinking and prototyping
- Access to AI and generative AI expertise for transformative solutions
- Improved project outcomes and user satisfaction
- Reduced risk and increased compliance with university standards
- Streamlined planning and resource allocation
- Access to professional expertise and best practices
Intended Audience:
University departments, faculty, administrators and research teams planning digital projects.
Service Details
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Core Activities:
- Conduct needs assessments and stakeholder interviews
- Facilitate design thinking workshops and ideation sessions
- Advise on project scope, timeline and resource requirements
- Provide recommendations for design, AI integration and prototyping
- Collaborate on project planning and implementation strategies
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Performance Metrics:
- Timeliness of consultation delivery
- Project success and stakeholder satisfaction
- Adoption of design thinking and prototyping practices
- Compliance with accessibility and security standards
- Integration of AI and generative AI solutions
Boundaries and Constraints
- Consulting services are subject to resource availability and project prioritization.
- All recommendations must comply with university security, accessibility and branding standards.
- Some projects may require departmental funding or approval.
- Ongoing support and maintenance after implementation requires a separate service agreement.