Server Management provides secure, reliable, and professionally administered server environments to support academic, research, and administrative operations. These services ensure that university-owned physical and virtual servers are properly configured, maintained, and monitored for performance, availability, and security. ITS offers comprehensive support for server provisioning, patching, monitoring, and lifecycle management in alignment with institutional standards.
Details
Server management is delivered by Information Technology Services (ITS) and includes support for both on-premises and cloud-hosted servers. Services cover initial setup, ongoing maintenance, performance optimization, and incident response.
- Access Points: Server services are accessed through university-managed infrastructure or approved cloud platforms.
- Associated Documentation: Server request forms, configuration standards, backup policies, and security guidelines
Key Features
- Provisioning of physical and virtual servers
- Operating system installation and patch management
- Performance monitoring and alerting
- Backup and disaster recovery configuration
- Security hardening and access control
- Support for application hosting and database integration
Benefits
- Reliable and secure infrastructure for university systems
- Reduced downtime through proactive monitoring and maintenance
- Compliance with institutional data protection policies
- Scalable solutions for departmental growth and research needs
- Expert support for troubleshooting and optimization
Audience
- Colleges and Departments: Host applications and data for academic projects
- Administrative Units: Run enterprise systems and departmental tools
- Support Teams: Manage server configurations and integrations
- System Administrators: Maintain hosted environments and services